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Handcrafted with Love & Wellness in Mind

FAQS

When will my order ship?

Products are made to order and will ship within 2-3 business days. However, small batches are made weekly based upon orders and upcoming vendor events. Please be advised this excludes party favors. It will take more time to prepare party favors depending on the size of the order. Click here for more info.

How can I sign up for promotions etc..?

Click here and you will be directed to our Home page. You will see a banner at the top of page, enter your email address in the box and click subscribe to receive exclusive offers. 

Note: Please add info@catlinnaturals.com and info@shopcatlinnaturals.com to your trusted email list to avoid our emails from being sent to your SPAM folder. 

Do you deliver?

Yes, limited local delivery available in the Greater Cleveland area for prepaid orders. There is a delivery charge. 

Where are you located?

Cleveland, Ohio. Physical location not available at this time. Click here to shop online. 

Do you offer bulk pricing?

Not at this time.

What services do you provide?

We offer the following services: Event Vendor, Catlin Naturals Party and Party Favors. Click here for more info. 

How do you pronounce your company name?

KAT-lin Naturals

What is your contact info?

Send inquiries to info@catlinnaturals.com or click here.

Note: Please add info@catlinnaturals.com to your trusted list of email addresses to avoid our response from being sent to your SPAM folder.

Do you participate in vendor events?

Yes. Click here to submit request. 

What is a Catlin Naturals Party?

Host/Hostess invites family, friends, co-workers or neighbors into his/her home or event space to see the product line presented by a Catlin Naturals representative. Catlin Naturals host/hostess are rewarded with free products, discounts or exclusive gifts based on the level of sales from party. Parties are only available to book in the Greater Cleveland area (*surrounding areas). Click here to book a party.

Are your products free from parabens?

Yes. Our products are free from Sulfates, SLS, SLES and Parabens.

No Parabens

No Sulfates, SLS, SLES

No Phthalates

No Formaldehyde

No Formaldehyde Release

No Propylene Glycol

 How should I store my body butter?

If body butter is stored in the warm or high temperatures it will melt/soften. However, once placed in a cool and dry place it will solidify. You can also place container into the refrigerator to help product solidify. Click here for more info.